Thank you for shopping with Elva & Co. We want you to have a great shopping experience.

Returns

• Returns are accepted within 7 days of receiving your order.

• The item must be unused, in its original condition, and in its original packaging.

• Items that are damaged due to misuse or normal wear cannot be returned.

Refunds

• Once we receive and inspect your returned item, we will notify you about the status of your refund.

• If approved, your refund will be processed as agreed with our support team.

• Shipping charges are non-refundable unless the item received is damaged or incorrect.

Damaged or Incorrect Items

• If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery.

• We will arrange a replacement or refund after reviewing the issue.

Exchange

• Exchanges are available for eligible items, subject to stock availability.

Non Returnable Items

• Used or damaged items.

• Items returned without original packaging.

• Items damaged after delivery due to improper handling.

Contact Us

If you have any questions about returns or refunds, please contact us through our website or customer support.